Easily integrate Zendesk with Castle using RudderStack
RudderStack’s open source Zendesk integration allows you to integrate RudderStack with your undefined to track event data and automatically send it to Castle. With the RudderStack Zendesk integration, you do not have to worry about having to learn, test, implement or deal with changes in a new API and multiple endpoints every time someone asks for a new integration.Available via webhook
Send event data to Castle by enabling webhooks in your RudderStack dashboard, then using our Transformations feature to shape the payload for the Castle API. Once enabled, RudderStack will forward events to Castle (note, this requires leveraging cloud API endpoints for Castle ).Query customer support data
Import analytics-ready customer support data into your warehouse. Select the data points you need and sync with the click of a button.
Perform deep support ticket analysis
Run analytics and ML on your raw support ticket data to gain a better understanding of sentiment and outcomes.
Improve support training
Build richer, data-driven training programs for your sales reps based on actual ticketing and response data.
Do more with integration combinations
RudderStack empowers you to work with all of your data sources and destinations inside of a single app