Go to Integrations > Generic Webhooks (v3) and click New Webhook.
Enter the webhook URL obtained in Step 3, and other required details:
Finally, click Add Webhook.
Event transformation
RudderStack ingests all events mentioned in the PagerDuty documentation after converting them into the RudderStack event format. It also maps the following properties from the PagerDuty event payload to the RudderStack properties:
PagerDuty property
RudderStack property
event_type
event
id
messageId
occurred_at
OriginalTimeStamp
resource_type
properties.resourceType
data
properties.data
client
properties.client
agent
context.traits
userId
agent.id
How RudderStack creates the event payload
This section details how RudderStack receives the data from PagerDuty source and creates the resulting payload.
A sample payload sent by PagerDuty is shown below:
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