Ingest your event data from Ortto into RudderStack.
3 minute read
Ortto (formerly Autopilot) is a popular marketing automation platform that allows you to track and capture new leads, create detailed customer journeys, and boost customer retention.
This guide will help you set up Ortto as a source in RudderStack.
Getting started
Follow these steps to set up your Ortto source in the RudderStack dashboard:
Go to your RudderStack dashboard and click Add Source. From the list of Event Streams sources, select Ortto.
Assign a name to your source and click Continue.
Your Ortto source is now configured. Note the Webhook URL by going to the Settings tab.
Log in to your Ortto dashboard. From the left sidebar, go to More > Data sources > New data source:
Search for Webhook and select Webhook (advanced).
Enter the Webhook name. Specify the URL obtained in Step 3 in the Webhook URL field.
Complete the rest of the configuration as per your requirements and click Create.
It is recommended to test your webhook using the Test button before clicking Create to complete the setup.
Event transformation
RudderStack ingests the events from Ortto as track events, after converting them into the appropriate event format.
RudderStack maps the following Ortto properties from the event payload to the RudderStack fields:
Ortto Property
RudderStack Property
activity.field_id
event
time
originalTimestamp
id
messageId
contact.first_name
contact.first_name
contact.last_name
context.traits.lastName
contact.email
context.traits.email
contact.external_id
userId / anonymousId
contact.country.name
context.traits.address.country
contact.city.name
context.traits.address.city
contact.postal
context.traits.address.postal
contact.phone_number
context.traits.phone
contact.birthday
context.traits.birthday
A sample input payload ingested by RudderStack:
{"activity":{"id":"00651b946bfef7e80478efee","field_id":"act::s-all","created":"2023-10-03T04:11:23Z","attr":{"str::is":"API","str::s-ctx":"Subscribed via API"}},"contact":{"contact_id":"00651b946baa9be6b2edad00","email":"alex@example.com"},"id":"00651b946cef87c7af64f4f3","time":"2023-10-03T04:11:24.25726779Z","webhook_id":"651b8aec8002153e16319fd3"}
The RudderStack-transformed event payload is shown below:
{"anonymousId":"3ce8d38c-ecad-4941-8226-c802a08a7889","context":{"externalId":[{"id":"00651b946baa9be6b2edad00","type":"orttoPersonId"}],"integration":{"name":"ortto"},"ip":"3.139.195.252","library":{"name":"unknown","version":"unknown"},"traits":{"email":"alex@example.com"}},"event":"Resubscribe globally","integrations":{"ortto":false},"messageId":"00651b946cef87c7af64f4f3","originalTimestamp":"2023-10-03T04:11:24.000Z","properties":{"activity.attr.str::is":"API","activity.attr.str::s-ctx":"Subscribed via API","activity.created":"2023-10-03T04:11:23Z","activity.id":"00651b946bfef7e80478efee","webhook_id":"651b8aec8002153e16319fd3"},"receivedAt":"2023-10-03T13:38:06.762Z","request_ip":"3.139.195.252","rudderId":"2e69b7d1-1511-4f10-bec9-43652ab8efe0","sentAt":"2023-10-17T13:38:10.993Z","timestamp":"2023-10-17T13:38:01.768Z","type":"track"}
FAQ
Why am I getting a 500 error while testing my webhook data source in Ortto?
If you’re getting a Unexpected status code 500 received while setting up your webhook data source in Ortto, verify if your webhook URL is correctly configured to receive events.
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