Send your event data from RudderStack to User.com.
5 minute read
User.com is a popular marketing automation platform. It provides robust tools for the marketing, sales, management, and support teams to boost their brand value, enhance customer engagement, and increase conversions.
Find the open source code for this destination in this GitHub repository.
Once you have confirmed that the source platform supports sending events to User.com, follow these steps:
From your RudderStack dashboard, add a source. Then, from the list of destinations, select User.com.
Assign a name to the destination and click Continue.
Connection settings
To successfully set up User.com as a destination, you will need to configure the following settings:
Public REST API Key: Enter your public User.com REST API key.
App Subdomain: Enter the subdomain of your User.com app.
For more information on obtaining the public REST API key and app subdomain, see the FAQ section below.
Map Rudder user attributes to User.com attributes: With this setting, you can map the RudderStack user attributes to specific User.com user attributes.
Map RudderStack event name to User.com event name: Use this setting to map the RudderStack event names to specific User.com events. You can map one or more RudderStack events to a single User.com event but not vice-versa.
Map your event property: Enter the RudderStack and User.com event properties you want to map for the above-mentioned event names. You can map a RudderStack property only to one User.com property and vice-versa.
Map Rudder company attributes to User.com company attributes: Use this setting to map the RudderStack company attributes to specific User.com company attributes.
User lookup
This functionality is applicable only for the identify, track, and page calls.
RudderStack looks up a user in User.com using the userKey, email, or phone properties.
You can use the group call to create or update a company profile and associate a user with it.
A sample group call is shown below:
rudderanalytics.group("group01",{name:"Alex Keener",phone:"1-202-555-0146",size:51,zipcode:90009,street:"6649 N Blue Gum Street",city:"New Orleans",region:"Louisiana",country:"USA"},);
Property mapping
The following table lists the mappings between RudderStack and User.com properties for the group call:
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