Setup Guide

Set up Sendinblue as a destination in RudderStack.

This guide will help you set up Sendinblue as a destination in the RudderStack dashboard. It also lists the configuration settings required to correctly send data from the supported sources to Sendinblue.

Connection compatibility

Destination info
  • Status: Generally Available
  • Supported sources: Android, iOS , Web, Unity, AMP , Cloud, React Native , Flutter, Cordova, Warehouse, Shopify
  • Refer to it as SENDINBLUE in the Integrations object.

Connection modes
SourceCloud modeDevice modeHybrid mode
AMPsupportednot supportednot supported
Androidsupportednot supportednot supported
Cloudsupportednot supportednot supported
Cordovasupportednot supportednot supported
Fluttersupportednot supportednot supported
iOSsupportednot supportednot supported
React Nativesupportednot supportednot supported
Shopifysupportednot supportednot supported
Unitysupportednot supportednot supported
Warehousesupportednot supportednot supported
Websupportedsupportednot supported
Supported message types
SourceIdentifyPageTrackScreenGroupAlias
Cloud mode
Supported sourcessupportedsupportedsupportednot supportednot supportednot supported
Device mode
Websupportedsupportedsupportednot supportednot supportednot supported
info

In the web device mode integration, that is, using JavaScript SDK as a source, RudderStack loads the Sendinblue native SDK from the https://sibautomation.com/ domain.

Based on your website’s content security policy, you might need to allowlist this domain to load the Sendinblue SDK successfully.

Get started

Once you have confirmed that the source platform supports sending events to Sendinblue, follow these steps:

  1. From your RudderStack dashboard, add a source. Then, from the list of destinations, select Sendinblue.
  2. Assign a name and click Continue.

Connection settings

To successfully configure Sendinblue as a destination, you will need to configure the following settings:

  • API Key: Enter your Sendinblue API key. Refer to the FAQ section for more information on obtaining the API key.
  • Client Key: Enter your Sendinblue client key. Refer to the FAQ section for more information on obtaining the client key.
  • Create contact via Double-opt-in: This setting is applicable only for the cloud mode. You can enable it to create a contact using the DOI flow. If enabled, enter the following settings:
    • Template ID: Enter the ID of the Double opt-in (DOI) template. Refer to the FAQ section for more information on obtaining the DOI template ID.
    • Redirection URL: Enter the URL of the web page where the user is redirected after clicking on the verification email.
  • Send user traits in track call: Enable this setting to send user traits to Sendinblue via the track call. RudderStack updates the contact’s attributes corresponding to their traits in the track call.
  • Map your traits to Sendinblue contact attributes: Enter the traits in RudderStack’s payload to be mapped to the contact attributes in Sendinblue.
warning

Enter only the key name present in the event’s traits object.

For example, to map context.traits.email to Sendinblue’s EMAIL attribute, specify email in the Rudder payload trait key field and EMAIL in the Sendinblue contact attribute name field.

Sendinblue trait mapping
  • Client-side Events Filtering: This setting is applicable only for the device mode and lets you specify which events should be blocked or allowed to flow through to Sendinblue. For more information on this setting, refer to the Client-side Events Filtering guide.

FAQ

Where can I find the API key?

  1. Log in to the Sendinblue account.
  2. Click on your profile and select SMTP & API. Here, you can find an existing API key or create a new one by clicking on CREATE A NEW API KEY:
Sendinblue API Key

Where can I find the Client Key?

  1. Log in to the Sendinblue account.
  2. Click Automation tab > Script set up under the Help section in the left navigation bar.
  3. Select JS Tracker in the Choose an installation option step to obtain the client_key from the script:
Sendinblue Client Key

Where can I find the DOI templated ID?

  1. Log in to the Sendinblue account.
  2. Click Templates in the left navigation bar to obtain your template’s ID:
Sendinblue DOI template ID

Questions? Contact us by email or on Slack