Segment Destination

Segment is a leading Customer Data Platform (CDP). It lets you track and collect your customer events from a variety of digital touchpoints and send them to the marketing and analytics platforms of your choice.

With RudderStack, you can send your customer events to Segment in real-time.

Connection compatibility

Destination info
Status: Generally Available Supported sources: Android, iOS , Web, Unity, AMP , Cloud, Warehouse, React Native , Flutter, Cordova, Shopify Refer to it as SEGMENT in the Integrations object.

Connection modes
Source	Cloud mode	Device mode	Hybrid mode
AMP
Android
Cloud
Cordova
Flutter
iOS
React Native
Shopify
Unity
Warehouse
Web

Supported message types
Source	Identify	Page	Track	Screen	Group	Alias
Cloud mode
Supported sources

Get started

To enable sending data to Segment, you will first need to add it as a destination in the RudderStack dashboard. Once the destination is configured and enabled, events from RudderStack will start flowing to Segment.

• Configure the data source in RudderStack.
• From the list of destinations, select Segment.

• Then, assign a name to the destination and click Next.

• Select the data source and click Next.

• Enter the Segment write key to configure the destination:

• To transform your event data before sending it to this destination, click Create New Transformation. Otherwise, click Next.

• Your Segment destination is now configured and enabled.

Identify

The identify call lets you associate a visiting user to their actions as well as record their traits.

As a best practice, please make sure that the identifycall is made at the start of every session or page load for logged-in users, if possible. This will ensure all latest traits are captured.

A sample identify call is as shown:

rudderanalytics.identify("userid", {
  name: "Name Surname",
  email: "name@website.com",
  phone: "phone",
  birthday: "birthday",
  gender: "M",
  avatar: "link to image",
  title: "Owner",
})

Track

The track call allows you to record the customer events, i.e. the actions that they perform, along with their associated properties.

A sample track call is as shown:

rudderanalytics.track("Event Name", {
  Plan: "plan value",
})

Page

The page call lets you record your website’s page views, with any additional relevant information about the viewed page.

A sample page call is as shown:

rudderanalytics.page("Cart", "Cart Viewed", {
  path: "/cart",
  referrer: "test.com",
  search: "term",
  title: "test_item",
  url: "http://test.in",
})

Group

The group call lets you associate a particular identified user with a group, such as a company, organization, or an account. It also lets you record the custom traits associated with that group, such as the name of the group, number of employees, etc.

A sample group call is as shown:

rudderanalytics.group("sample-group-id", {
  name: "Example Company",
  employees: 1000,
  industry: "Software",
});

Alias

The alias call allows you to associate one user identity with another. This is quite useful in case of some destinations such as Mixpanel (associating anonymousId with an identified user on signup) or Kissmetrics (when the user switches IDs).

A sample alias call is as shown:

rudderanalytics.alias("to", "from", options, callback)

The above alias call has the following parameters:

FAQ

How do I get the Segment Write Key?

To get the Segment Write Key, you can create a HTTP source in your Segment dashboard.

Once you create the source, you can copy the Write Key for that source and use it in RudderStack for sending the data.

Questions? Contact us by email or on Slack