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Data Modeling

Profiles models your organizational data by analyzing all the data in your warehouse to create unified customer profiles and enrich them with features to help you scale your business efficiently and swiftly.

When you run the Profiles project, it creates an identity graph and user entity traits 360 as outputs. You can augment the graph and create new user features by writing simple definitions in a configuration file or via SQL models.

Highlights

• Flexibility to use event stream, ETL, or any external tools as input sources.
• Support to define various entities like user, product, organization, etc.
• Intelligent merging of entities with different identifiers, like stitching Salesforce IDs.
• Ease of creating features/traits for any entity and using them to deliver personalization.
• Deal with advanced use-case scenarios using custom SQL queries.

Use varied input sources

RudderStack Profiles gives you the flexibility of using a variety of input sources. These sources are essentially the tables or views which you can create using:

• Event Stream (loaded from event data)
• Existing tables in the warehouse (generated by external tools like DBT).

Define entities

Entities refer to an object for which you can create a profile. RudderStack allows you to use the desired object as an entity. For example, user, customer, product, or any other object that requires profiling.

You can define the entities in pb_project.yaml file and use them declaratively while describing the columns of your input sources.

Unify entities

Once you define the entities, you can resolve different identities for an entity using the process of identity stitching. It matches the different identifiers across multiple devices, digital touchpoints, and other data (like offline point-of-sale interactions) to build a comprehensive identity graph. The identity graph includes nodes (identifiers) and their relationships (edges), and it is generated as a transparent table in the warehouse.

For example, you can stitch Salesforce IDs or other ID types.

Enrich with features

Once you map all the available identifiers to an individual user or entity, it is easier to collect their traits and compute the user features you want in your customer 360 table.

Using the identity graph as a map, the Profiles entity traits 360 model lets you define or perform calculations over the customer data in your warehouse. An entity traits 360 model creates a feature using entityVars. Each column in a entity traits 360 model is a trait or user feature for a user or entity. In a feature table, the specified entityVars are unified into a view.

You don’t need any other tool or deep technical/SQL expertise to create these features. Trait defintion is in a single unified framework and there is no need to move data across silos.

To implement advanced use cases, you can use custom SQL queries to define user features.

Questions? Contact us by email or on Slack